Job Summary:
Create and manage process documents for the Quality Management System (QMS) using Microsoft Office products (e.g., Word, Excel, PowerPoint, Visio, SharePoint).
Collaborate with subject matter experts (SMEs) from Operations, Engineering, and Support departments to write and edit business process documents, user guides, forms, templates, and checklists that are clear, concise, procedurally accurate, and follow a logical, sequential flow.
Analyze documents developed by personnel external to the writing team and update as needed to ensure they meet industry, customer, and business policies, requirements, and procedures.
Key Responsibilities:

• Analyze document creation and change requests with assistance from SMEs to determine compliance with QMS requirements; approve or reject requests based on analysis.
• Manage and track tasks to completion to ensure efficiency and timely completion.
• Maintain regular status updates for each assigned task to effectively communicate task status to stakeholders.
• Work on multiple projects simultaneously to meet deadlines.
• Complete tasks independently with minimal direction.
• Take initiative to request or acquire additional tasks as assigned tasks are completed.
• Perform other tasks as needed and directed by lead.

Required Qualifications:

• Bachelor's degree in English or related field (focus in professional writing, technical writing, or English Language preferred) with a minimum of 3 years of prior related work experience, or Associate's degree with a minimum of 6 years of prior related work experience.
• Excellence in professional/technical writing, editing, and researching, specifically process documents or equivalent.
• Proficiency in Microsoft Office (including Visio and SharePoint).
• Strong written and verbal communication, critical thinking, analysis, writing, editing, research, and attention to detail abilities.
• Efficient with time management and task management.

Preferred Qualifications:

• Experience with using workflow capabilities and functionalities within Microsoft SharePoint.

Education: High School