ET_TN01
Job Title: Software Technical Writer
Location: 100% remote
Duration: 10 Months
Laptop will be issued.
Must be able to support PST time zone.
An Editorial exercise will be provided when interviews is scheduled.
Job Description:
Creates documentation for software products to ensure users have the understanding and information needed to accomplish their goals at each stage of their journey.
Responsibilities:
Author, maintain, and improve high-quality documentation, including user guides, Application Programming Interface (API) references, tutorials, and technical articles for various product lifecycle stages, from adoption and onboarding to advanced use cases.
Develop visual aids, diagrams, and examples to enhance comprehension of technical concepts.
Proactively identify gaps in documentation and develop strategies to improve clarity, accuracy, and completeness.
Work with team members to help them make effective documentation contributions.
Collaborate with cross-functional teams to align documentation with product goals and user needs.
Requirements:
Proven experience as a technical writer, preferably in a product or developer-focused role.
Solid engineering or software development background, with the ability to understand APIs, SDKs, and developer tools.
Experience with markdown is a must, and RST markup languages, with frameworks for documentation generation such as Sphinx and Swagger, and working with Git.
Demonstrated expertise in simplifying complex technical information into user-friendly content.
Strong collaboration skills with a track record of working with engineers, product managers, and marketing teams.
Familiarity with content management and operations best practices.
Must show demos of documentation you've written (work samples).
Min 5-year's experience as a Technical writer
A technical degree, preferably computer science.
Preferred:
Expert in Markdown