Job Title: Logistics Customer Service Representative

Location: Ontario, CA

Pay: $25/hr

Job Type: Contract to Possible Hire

Job Description:

LHH is looking for a dedicated and detail-oriented Logistics Customer Service Representative to join our client's team in Ontario, CA. This role is crucial in ensuring smooth and efficient logistics operations, providing top-notch customer service, and supporting our dispatch and scheduling functions.

Key Responsibilities:

• Serve as the primary point of contact for customers regarding pickups and deliveries.
• Schedule and coordinate appointments for pickups and deliveries.
• Communicate effectively with dispatch and other team members to ensure timely and accurate service.
• Handle a high volume of emails and phone calls with attention to detail and accuracy.
• Maintain organization and efficiency under pressure, ensuring all tasks are completed promptly.
• Utilize Excel for scheduling and tracking purposes.

Requirements:

• Proven experience in customer service, dispatch, or scheduling roles.
• Exceptional organizational skills and attention to detail.
• Ability to work under pressure and maintain composure.
• Proficiency in Excel.
• Strong communication skills, both written and verbal.
• Reliable and punctual, with a commitment to being present every day.

Benefits:

• Competitive pay at $25/hr.
• Opportunity for contract to possible hire.
• Work in a dynamic and supportive environment.