This role with start mid/ end of January 2025nnJob Title: Remote Call Center RepresentativennLocation: Arlington, Virginia (Local candidates only for equipment pickup)nnHours: 10 AM - 7 PM (Monday to Friday)nn2 Weeks Training - 9am-6pm (Monday- Friday)nnJob Summary: We are seeking a dedicated and customer-oriented Remote Call Center Representative to join our team. This role involves providing exceptional service to our clients while working remotely. The ideal candidate will be local to Arlington, Virginia, to facilitate the pickup of necessary equipment.nnKey Responsibilities:nnHandle inbound and outbound calls with professionalism and courtesy.nnAssist customers with inquiries, complaints, and product information.nnMaintain accurate records of customer interactions and transactions.nnCollaborate with team members to resolve customer issues effectively.nnFollow company policies and procedures to ensure customer satisfaction.nnParticipate in training sessions and team meetings as required.nnQualifications:nnHigh school diploma or equivalent; further education is a plus.nnPrevious experience in a call center or customer service role preferred.nnExcellent verbal and written communication skills.nnStrong problem-solving abilities and attention to detail.nnProficient in using computers and call center software.nnAbility to work independently and manage time effectively.nnBenefits:nnCompetitive salary and performance-based incentives.nnFlexible remote work environment.nnOpportunities for professional development and growth.nnAbout Aston Carter:nnAston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.nnDiversity, Equity & InclusionnnAt Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:nnHiring diverse talentnnMaintaining an inclusive environment through persistent self-reflectionnnBuilding a culture of care, engagement, and recognition with clear outcomesnnEnsuring growth opportunities for our peoplennThe company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.nnIf you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email (% ) for other accommodation options.