Adecco is hiring! Seeking an experienced Customer Service Representative to work Hybrid in Hoffman Estates, IL. $21/hour, M-F 8-5pm. 1-2 years experience required, Bilingual preferred.nnApply now!nnTop reasons to work with Adecco.nnPayday every FridaynnUpskilling opportunities through the Adecco Aspire AcademynnAn opportunity to get hired on permanent with our client.nnAssigned your very own onboarding specialist.nnJob DetailsnnLength of assignment: 6 Month AssignmentnnLocation: Hoffman Estates, IL 60192nnPay: $21.00 per hournnShift/Hours: Monday – Friday 8 AM – 5 PMnnThis is a Hybrid position Monday and Friday remotely.nnRequirementsnnMinimum of 1-2 years of similar experience or Administration experience.nnBilingual (English/Spanish) preferred, but not required.nnMicrosoft Excel experience.nnERP system experience (SAP for example) or equivalent software.nnJob descriptionnnCreate quotes and orders per customer requests, in a timely and accurate manner. This is to include some parts research, or parts information inquiries, following up for any documentation needed or work with customers on updating PO’s or determining shipment schedules.nnAnswer customer inquiries on open orders, shipment status, etc. Provide tracking information with status as requested. And track shipments that are invoice at delivery, remove billing blocks so they can invoice. Send any requested documentation, such as MSDS sheets, import/export reports, commercial invoice copies, etc.nnFollow up on open RMA’s, Credits, Debits, and consignments. Update equipment records with warranty information.nnProjects as assigned and back-up for other team members.nnEnsure full compliance with all corporate policies, internal controls, Sarbanes-Oxley Act.nnInsures protection of company assets in all areas through front line knowledge and experience.nnPay Details: $21.00 per hournnBenefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.nnEqual Opportunity Employer/Veterans/DisablednnTo read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:nnThe California Fair Chance ActnnLos Angeles City Fair Chance OrdinancennLos Angeles County Fair Chance Ordinance for EmployersnnSan Francisco Fair Chance Ordinance