Logistics Coordinator

Reports To

Leader of Sales Administration

Job Summary

The Logistics Coordinator, under the direction of the Leader of Sales Administration, will primarily be responsible to act as a first point of contact and provide general information to staff, clients, and the public relating to their questions, concerns, or suggestions. This position will answer telephone and electronic inquiries and relay telephone calls and messages regarding the shipping and receiving of Lorenz products. The Logistics Coordinator must possess ability to adapt to new technology and ability to deal with people sensitively, tactfully, diplomatically, and professionally at all times.

Competencies

• Attention to Detail
• Client/Customer Focus
• Communication
• Organization
• Ownership
• Professionalism
• Resourceful
• Time Management

Job Duties

• Shipping orders Globally
• Preparing including all necessary documentation, i.e. CUSMA and international documentation
• Act as a first point of contact and provide general logistics information to staff, clients, and the public relating to their questions, concerns, regarding shipping/receiving of Lorenz products
• Answer telephone and electronic inquiries and relay telephone calls and messages
• Assist in the compilation of data for various reports including invoicing clients plus reviewing incoming freight invoices for accuracy
• Coordinate the logistical aspects of departmental programs such as liaison with courier & transport companies plus the Lorenz Warehouse, Production, and Sales teams.
• Present a positive and professional image of the organization when interacting with employees, clients/customers, visitors, and other external stakeholders
• Logistics Administration duties

Job Requirements

• Ability to adapt to new technology
• Ability to deal with people sensitively, tactfully, diplomatically, and professionally at all times
• Ability to effectively communicate both verbally and in writing
• Ability to prioritize and manage conflicting demands
• Ability to respond quickly in a dynamic and changing environment
• Ability to work individually as well as part of a team
• Proficient in Microsoft Office programs (including Word, Excel, and PowerPoint)
• Strong writing, editing, and proofreading skills
• Superior telephone manners and strong interpersonal skills
• Degree or diploma in logistics, business, or a related field
• One year of experience in a related industry
• Certifications or licences appropriate to industry
• High flexibility with strong interpersonal skills that allow one to work effectively in a diverse environment

Work Conditions

• Operation of desktop computer and peripherals
• Extended periods of sitting
• Working in a busy office environment with frequent interruptions

Join our team as a Logistics Coordinator where your expertise will contribute significantly to our operational success!