Embrace a career with purpose at Nice North America, a subsidiary of Nice S.p.A., an Italian multinational leader in Home and Building Automation. Guided by our vision of creating A World Without Barriers, we develop cutting-edge solutions for smart home control, security, door and gate automation, access control, and more to achieve our mission of Simplifying Everyday Movements.

Headquartered in Carlsbad, CA, with several R&D and manufacturing centers and offices throughout the region, Nice is committed to innovation that enhances everyday life. Our team thrives in an environment that fosters continuous learning and professional growth where you'll collaborate with talented and dynamic individuals every day to create groundbreaking solutions. And, as a global leader, we offer award-winning sales and marketing programs, technical support, and CEU training to the industry's top partners.

Our commitment extends beyond technology development; we also proudly support the Gary Sinise Foundation R.I.S.E. program, helping wounded veterans and their families through specially adapted smart homes. A philanthropic endeavor that truly embodies our corporate mission.

Summary: Nice is seeking an Operations Director (Production Oriented) who can analyze our current production processes and create the best methods for day-to-day manufacturing operations. Responsible for operator assembly, warranty and spares support and leads the safety committee. Includes day to day oversight of operator fulfillment, optimizing assembler assignments, trouble shooting, and process improvement. Interfaces with the business regarding all production activities, project management of custom equipment orders, and metrics reporting. Responsible for overseeing the production department, establishing manufacturing best practices with a focus on lean manufacturing, and setting a culture of continuous improvement throughout the production team.

Salary range is $150,000 to $160,000, depending on experience.

Primary Responsibilities:

• Develops MPS and MRP on a regular basis and works closely with Supply Chain to align production and purchasing plans.
• Develops CRP on a regular basis and works closely with Human Resources to align required capacity plan with required workforce.
• Reviews sales orders and schedules to determine the optimum production loading needed to satisfy demand and ensure on-time delivery to customers.
• Determines optimum staffing level and deployment based on sales forecast and standard times for assembly operations.
• Resolves operational and manufacturing problems to ensure minimum cost and prevent operational delays.
• Work closely with Supply Chain, Logistics, Sales, and Engineering to ensure coordination of fulfillment activities.
• Coordinate production of warranty and spares assemblies.
• Participate in new product development introduction.
• Take an active role in improving operational efficiency through Lean implementation, 5S and Six Sigma.
• Champion continuous improvement initiatives in the production area.
• Compiles, stores, and reports on production data.
• Develop new metrics and KPI for continuous improvement.
• Control production department budgets.
• Coordinate with Quality Department to establish quality control procedures.
• Create training manuals and host departmental training sessions.
• Communicate any problems or obstacles to senior management.
• Inspects machines and equipment to ensure specific operational performance and optimum utilization.
• Schedules routine maintenance for operational equipment in coordination with site management.
• Coordinates with appropriate departments for any required upgrades.
• Ensures all required inspections are being performed as necessary and maintains inspection reports.
• Assigns action to any issues requiring immediate assistance.
• Coordinates with site management group for any required third-party maintenance.
• Leads safety committee and oversees resolution to safety concerns.
• Holds monthly safety committee meetings and publishes minutes.
• Drives safety concerns to closure.
• Continuously monitors safety of all operations and proactively addresses any needs of the business.
• Establish safety best practices.
• Other Duties as assigned.

Qualifications:

• Bachelor's degree (B.A.) or equivalent plus a minimum of four years related experience.
• Lean Manufacturing certification from accredited institution or minimum four year's experience in LEAN management implementation is required.
• 5S and Six Sigma certification or implementation is a plus.

Knowledge, Skills, and Abilities:

• Experience in sustainable manufacturing to meet goals set by the organization.
• Ability to read an interpret technical drawings and schematics.
• Ability to write reports, business correspondence, and procedure manuals.
• Capable of working with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.
• Able to define problems, collect data, establish facts, and draw valid conclusions.
• High level knowledge of MS Word, Excel (pivot tables, graphs, advanced functions), PowerPoint and Business Intelligence software.
• Working experience with ERP systems.
• Experience identifying, developing, and monitoring critical performance metrics.
• Strong leadership capabilities and experience managing 20+ employees.
• Working knowledge of OSHA and EPA requirements.
• Ability to coach and mentor employees one on one as well as in a group.
• Demonstrated ability to improve financial performance, specifically in manufacturing utilization and efficiency.
• New product introduction experience.
• Engineering change management experience.
• LEAN principles training, experience, and/or certifications.
• Knowledge of ISO quality standard.
• Customer driven focus and excellent communication skills.
• Positive attitude, self-motivated and eager to succeed.

Physical Requirements:

Essential functions of this job require the following minimal physical demands. Reasonable accommodations may be made to enable the individuals with disabilities to perform the essential functions.

• Sufficient clarity of speech and hearing or other communication capabilities, with or without reasonable accommodation, which permits the employee to communicate effectively on the telephone and in person.
• Sufficient vision or other powers of observation, with or without reasonable accommodation, which permits the employee to review documents and file them in a prescribed order and organize documents and materials.
• Sufficient manual dexterity with or without reasonable accommodation, which permits the employee to frequently operate a personal computer.
• Sufficient personal mobility and physical reflexes, with or without reasonable accommodation, which permits the employee to work in an office setting and at a keyboard for an extended period of time, considered to be approximately 50%-70% of the workday.
• Travel up to 10% of the time.

Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be comfortable working in an office environment to include moderate noise levels.
• The working area is primarily in an open office setting with reasonable lighting and controlled temperatures.

As thinkers and creators, we look at the world with an open mind, engaging with the possibilities and broadening our perspective in an inclusive way.

Disclaimer:

The above statements reflect the general details considered necessary to decide the principal functions of the job identified and shall not be construed as a detailed description of all work requirements that may be inherent in the job. Job incumbents are expected to perform other duties necessary for the effective operation of the position, department, or the business.