Spherion Staffing has a Customer Service position in a warehouse environment. The Customer Service Associate is responsible for packing and unpacking outgoing and incoming package shipments while ensuring a high degree of accuracy, managing warehouse inventory, and providing excellent customer service to customers placing orders.
Qualified applicants for the Customer Service Associate position should have 1-3 years of customer service experience, computer proficiency, prior warehouse or shipping experience, and the ability to lift up to 50 pounds.
Monday-Friday 8am-5pm
$17-18/hour DOE
Responsibilities:
-Answer customer calls for phone orders and questions
-Verify and keep records on incoming and outgoing shipments and prepares items for shipment
-Compare identifying information and counts, weights, or measures items of incoming and outgoing shipments to verify information against bills of lading, invoices, orders or other records
-Determine method of shipment, utilizing knowledge of shipping procedure, routes and rates; affixes shipping labels on packed cartons
-Insert items into containers, using strapping machine
-Post weights and shipping charges and affixes postage
-Unpack and examine incoming shipments, reject damaged items, record shortages and correspond with shipper to rectify damages and shortages
-Examine outgoing shipments to ensure shipments meet specifications
-Maintain inventory of shipping materials and supplies
-Position is accountable for warehouse process and procedure in order to ensure accuracy and integrity
Working hours: 8:00 AM - 5:00 PM
Skills:
See below
Education:
High School
Experience:
1-4 years
Qualifications:
-High School Diploma or GED
-1-3 year???s related experience
-Proficiency using a computer
To be considered, please apply online at
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc.In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).
key responsibilities
-Answer customer calls for phone orders and questions-Verify and keep records on incoming and outgoing shipments and prepares items for shipment-Compare identifying information and counts, weights, or measures items of incoming and outgoing shipments to verify information against bills of lading, invoices, orders or other records-Determine method of shipment, utilizing knowledge of shipping procedure, routes and rates; affixes shipping labels on packed cartons-Insert items into containers, using strapping machine-Post weights and shipping charges and affixes postage-Unpack and examine incoming shipments, reject damaged items, record shortages and correspond with shipper to rectify damages and shortages-Examine outgoing shipments to ensure shipments meet specifications-Maintain inventory of shipping materials and supplies-Position is accountable for warehouse process and procedure in order to ensure accuracy and integrity
experience
1-4 years
skills
See below
qualifications
-High School Diploma or GED-1-3 year???s related experience-Proficiency using a computer
education
High School