The Opportunity:

Our client, a growing business in the Lower Mainland, is looking to add an IT Manager to their team. In this pivotal role, you’ll lead a small team while driving the execution of the company’s IT strategy. This is a unique opportunity to modernize and elevate the company's IT systems and infrastructure, ensuring seamless service delivery across multiple locations.

What You’ll Be Doing:

• Lead and guide the team by providing clear direction, support, and mentorship, which includes conducting training, overseeing performance evaluations, and facilitating onboarding.
• Develop, execute, and oversee strategic initiatives to integrate and manage information technology systems.
• Establish and maintain comprehensive policies and standard operating procedures.
• Collaborate closely with internal and external stakeholders to ensure that service expectations are consistently met and proactively address user needs.
• Oversee partnerships with system providers and third-party vendors to ensure smooth operations.
• Manage Windows-based infrastructure, including systems and network administration.
• Diagnose and resolve issues related to systems and networks.
• Administer and manage ERP systems effectively.
• Handle the administration of Office 365.
• Occasional travel to other locations within the Lower Mainland and BC will be required.

What You’ll Need To Be Successful:

• Bachelor’s degree in Computer Science, Information Systems Management, or a related discipline.
• 7+ years of relevant industry experience, with at least 1 year in a leadership position.
• Strong knowledge of cloud-based applications and systems.
• Experience supporting IT Service delivery across multiple sites.
• Demonstrated proactive approach, flexibility, and a positive, "can-do" attitude.
• Must have a reliable vehicle and hold a valid BC driver's license.