Who We Are  

Virtual Hallway is transforming healthcare by making collaboration between clinicians seamless and immediate. Our platform connects over 5,000 doctors, enhancing patient care through rapid specialist consultations. In addition to our thriving referral platform, we offer the largest accredited medical education library in Canada and are expanding across North America. 

At Virtual Hallway, we live by our ethos, “Medicine Together,” fostering a collaborative healthcare community. We’re growing quickly, and we need talented individuals to help us maintain operational excellence as we scale. That’s where you come in. 

Who We’re Looking For  

We’re searching for an Office Administrator to be the backbone of our day-to-day operations. This role is perfect for someone who thrives on organization, enjoys problem-solving, and is eager to contribute to the success of a fast-growing team. You’ll play a vital role in finance, billing, user support, office management, and more – keeping our operations running smoothly while contributing to a positive experience for our team and users. 

You’ll thrive in this role if you’re excited about: 

• Finance Operations: Handling bookkeeping, payroll, invoicing, and reconciliations to keep our financials on track. 
• Billing: Managing claims, corrections, and consult payments with accuracy and efficiency.  
• User Experience: Supporting physician onboarding, outreach, and ensuring a seamless user experience. 
• Office Management: Coordinating team schedules, managing supplies, and overseeing logistics like travel and conferences. 
• Problem-Solving: Tackling challenges proactively and improving processes as we grow. 

Key Responsibilities  

• Manage day-to-day bookkeeping, including payroll, invoices, and reconciliations. 
• Oversee billing activities, including claims input, corrections, and rejections. 
• Support user onboarding and address inquiries to enhance user experience.  
• Maintain smooth office operations, including scheduling, supplies, and new employee setup. 
• Organize travel arrangements and conference logistics for the team. 

Skills and Experience  

• Proven experience in an administrative, bookkeeping, or operational role. 
• Familiarity with QuickBooks Online or similar accounting software is an asset. 
• Strong organizational and time management skills, with a keen eye for detail. 
• Excellent communication skills and a proactive approach to problem-solving. 
• Medical office experience or familiarity with payroll systems, health benefits, and billing processes is an asset. 

Why Join Virtual Hallway?  

• Impactful Mission: Play a pivotal role in supporting a company that’s improving healthcare collaboration and education. 
• Collaborative Team: Join a supportive and innovative team where your contributions will be valued. 
• Exciting Growth: Be part of a fast-growing company with opportunities to expand your skills and responsibilities. 
• Employee Benefits: Competitive salary, health benefits, paid time off, and sick days. 
• In-Person Collaboration: Enjoy working with our team in our Halifax office. 

What We Value  

• Collaboration: Work well with others in a high-performing team. 
• Curiosity: Explore new ideas, refine processes, and constantly improve. 
• Organization: Keep our operations smooth and effective with your attention to detail. 
• Drive: Stay motivated to support a growing company and make a difference. 

How to Apply  

If you’re passionate about organization, eager to contribute to a meaningful mission, and ready to support a dynamic team, we’d love to hear from you!