Logistics Manager JD

• Oversee and monitor our fleet via the logistics tracking system and track driver progress and performance
• Create or adjust routes using our dispatch system on an as-needed basis, based on business demand and drivers on shift
• Troubleshoot and assist dispatch and drivers to resolve delivery/operational issues. This includes, but not limited to setting up and mobilizing a rescue plan when needed, vehicle accidents, vehicle breakdowns, picking up customer returns, locating customer’s entrance, and locating products on the truck
• Ensure that you monitor drivers and their performance throughout the shift to fully support all drivers, ensure they perform at a top level, and make deliveries in a timely manner.
• Work with delivery drivers and the logistics team to improve in areas that they are struggling with
• Interview and hire members for the team to ensure we have a solid team and are covered at all times
• Ensure drivers follow accident protocols in the event of an accident, whether or not it involves a third party member. Obtain statement and pictures from drivers when an accident has occurred. Call and file a police report where needed and send all information pertaining to accident to our insurance company.
• Record and report any issues/information coming from the drivers as they complete deliveries (ie: delivery times/window, loading dock/entrance location, etc.);
• Collaborate with the Purchasing team to make timely pick-ups to restock our inventory.
• Collaborate with the Sales team to make timely deliveries and all other customer service
• related matters.
• Pick up customer calls and successfully help them with any logistic inquiries or concerns such as delivery arrival times.
• Deliver customer orders and pick up vendor orders as needed;
• Ensure that drivers properly return invoices, equipment (such as tablets, hand trucks, etc.) and shipping documents from their route and give them to the appropriate team for
• processing.
• Ensure drivers are clocking in and out properly and in a timely manner as they start and end their shifts at the warehouse.
• Routinely review routes with the Logistics team and Operations Director to ensure that the routes provided are the most efficient with the goal to save on cost and deliver in a timely manner;
• Provide coverage for other members of the Logistics team on an as needed basis;
• Enforce company’s operational and food safety policies and procedures.
• Refresh proper food safety and handling practices with the logistics team annually or on an as needed basis.
• Any other assignments that may be assigned by the Operations Director.
• Maintain and monitor inventory of all equipment.
• Ensure damage/lost equipment protocols are followed and kept track of using our asset tracking system.
• Oversee the entire fleet of vehicles - organize and record maintenance logs for each vehicle to ensure all vehicles are in good standing condition.
• Schedule and execute any upcoming maintenance services and vehicle inspections including taking vehicles to our mechanic’s garage for any repairs and services.
• Inspect all vehicles routinely to ensure cleanliness within the vehicle cabin and trailer, as well as the exterior.
• Ensure all vehicles have the required equipment and are functioning properly.
• Track Traffic violations accumulated by route, truck and driver and discipline those constant offenders.
• Be able to lift 50 lb boxes

Preference:

• 3-5 Years experience in dispatching in a distribution business;
• 3-5 Years experience in supervising and managing a crew of hourly drivers;
• Proven organizational, problem-solving, communication, time management, and task management skills.