Job Description :

We Power the Magic!” That’s our motto at Disney Experiences (DX). Our team creates world-class immersive digital experiences for the Company’s premier vacation brands including Disney’s Parks & Resorts worldwide, Disney Cruise Line, Aulani, A Disney Resort & Spa, and Disney Vacation Club.

We are responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation and Merchandise lines of business as well as other initiatives including MyDisneyExperience and Hey, Disney! This role sits in the Disney Signature Experiences organization within Technology & Digital for Disney Experiences, specifically Disney Cruise Line. The Senior Product Management Solutions will report to the Manager, Onboard Guest Fulfillment. This is a temporary assignment with no guarantee of permanent placement.

Responsibilities

· Specialize in designing and modifying software enhancements and products for networked, cloud-based, or Internet-related applications, leveraging deep knowledge and experience

· Analyze existing programs and formulates logic for new systems, offering innovative perspectives

· Provide insightful recommendations for changes in development, maintenance, and system standards, integrating best practices and external factors

· Collaborate effectively with vendor, outsourcing, and technical teams to develop sophisticated technical solutions within the organization's architecture

· Manage various aspects of the application platform architecture, cloud, data, security, etc., ensuring alignment with business objectives

· Drive continuous development and improvement of technical solutions to optimize business efficiency, acting as a resource for innovative ideas

· Work closely with developers to resolve design problems and provide detailed solution specifications, offering guidance and mentorship

· You will be expected to stay up to date with emerging technologies

· Oversee all aspects of the application platform architecture, cloud, data, security, etc., ensuring strategic alignment and innovation

· Champion continuous development and improvement of technical solutions, serving as a role model for excellence

· Provide leadership in solving design problems and offering detailed solution specifications, mentoring and guiding colleagues

· Help engage around the estimation and planning of highly sophisticated scalable projects and their budget allocations

· Stay aligned with emerging technologies in your domain to enable informed recommendations

Basic Qualifications

· Proficient with the following:

o Rancher

o Jenkins

o Grafana

o Kafka

o GitHub/GitLab (source code control and CI/CD pipeline tools)

o IIS

o Azure DevOps

o Mobile devices (Android/iOS)

o Familiarity with DB backends (Oracle/MSSQL/Maria/Mongo/Couchbase)

o Change Management/Incident Management/Problem Management

o Service Now

· Minimum 5 years of related work experience

· Ability to work effectively with distributed or international teams of developers,

devops, quality assurance engineers, and product managers

· Ability to efficiently investigate and determine the underlying causes of system issues rather than just addressing symptoms

· Ability to write clear and concise technical documentation

· Ability to handle unexpected challenges with a calm and proactive approach.

· Ability to explain complex technical concepts to non-technical stakeholders

· Familiar with working on an agile team/in an agile environment

· Familiarity with performing engineering activities in a secure environment with robust security controls, adhering to industry best practices and maintaining compliance with organizational policies and regulatory standards to safeguard infrastructure, applications, and data."

· Familiarity with comprehensive monitoring, alerting, and observability solutions

using tools (e.g., Prometheus, Grafana).

· Experience developing dashboards to provide insights into platform

performance and health ensuring timely incident detection through robust alerting mechanisms.

· Experience proactively analyzing metrics and logs to improve system reliability and scalability.