FUNCTION: The Applications Engineer serves as a technical expert in Medbio’s capabilities and processes. This role requires a unique blend of technical proficiency and commercial acumen, enabling the individual to consult on manufacturing and tooling solutions. As a key pre-sales contact, the Applications Engineer will engage directly with customers, presenting tailored solutions and capabilities to drive business growth.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Other duties may be assigned:
¨ Maintain deep knowledge of Medbio’s manufacturing processes, capabilities, and standards to provide expert guidance and recommendations.
¨ Utilize technical knowledge in a commercial context to define problems and present effective manufacturing solutions to prospective clients.
¨ Travel to customer sites to demonstrate Medbio’s capabilities and discuss tailored solutions, ensuring alignment with client needs and project requirements.
¨ Collaborate with finance, sales, and project engineering teams to determine profitable and sustainable margins for new projects.
¨ Collaborate with customers during the discovery process to collect essential project details, enabling the team to develop and deliver targeted solutions.
¨ Work closely with project engineers and manufacturing teams to ensure that customer requirements are fully understood and effectively communicated and integrated into project planning and execution.
¨ Actively participate in the sales process, assisting in the preparation of comprehensive quote letters via IQMS and Feasibility Reviews that showcase Medbio’s strengths and competitive advantages.
QUALIFICATIONS:
¨ Minimum of five (5) years’ of experience in a technical and/or technical sales role, with a strong preference for candidates who have experience in the medical manufacturing sector.
¨ Proficiency in CAD model review (sectioning and measuring), engineering principles, and manufacturing processes related to polymers, Experience with a wide range of resins is a plus.
¨ Strong understanding of business principles, especially in sales and marketing, with the ability to engage effectively in solution selling.
¨ Exceptional communication skills, both verbal and written, are essential. The role requires the ability to effectively articulate complex technical details with clients.
¨ Experience working collaboratively with multiple departments to ensure a unified approach to sales and client management.
¨ Bachelor’s degree in engineering (Mechanical, Plastics, Biomedical, Industrial, or related field) required. Will consider industry experience in the absence of a technical degree.
PHYSICAL REQUIREMENTS:
¨ Must be able to perform the standard practices required in this type of role within the industry, including frequent travel (10-40%) to customer sites, industry events and Medbio facilities.