Job Title: Project Manager

Location: Chicago, IL - local preferred but open to remote

Client : Airline

Duration : 6mo contract + extensions

Job Summary:

We are seeking a highly skilled and motivated Technical Project Manager to join our dynamic team. The ideal candidate will have a strong background in IT Service Management (ITSM), particularly in Change and Incident transformations. Experience with Service NOW CMDB is highly desirable, and familiarity with Clarity PPM is a bonus.

Key Responsibilities:

• Lead and manage ITSM projects with a focus on Change and Incident transformations.
• Oversee the implementation and optimization of Service NOW CMDB.
• Collaborate with cross-functional teams to ensure project objectives are met.
• Develop and maintain project plans, schedules, and budgets.
• Identify and mitigate project risks and issues.
• Ensure compliance with industry standards and best practices.
• Provide regular project updates to stakeholders and senior management.

Qualifications:

• Proven experience as a Project Manager in ITSM projects.
• Strong understanding of Change and Incident management processes.
• Proficiency with Service NOW CMDB.
• Familiarity with Clarity PPM is a plus.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work in a fast-paced, dynamic environment.
• Strong problem-solving and decision-making abilities.

Education:

• Bachelor's degree in Computer Science, Information Technology, or a related field.

PMP or equivalent project management certification is preferred.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or 844-463-6178.