Position: Enterprise Application Training Specialist 2

Pay Rate : $60/hr

Duration : 6+ months

Location : Fremont, Ca.

Hybrid Work Schedule : 2 day in office, 3 days remote

Note: Must Be Vaccinated And Boosted!!

JOB PURPOSE
The Enterprise Application Training Specialist 2 works with the EA team to provide training on all EA platforms. These platforms include Epic Ambulatory, Box, Slack, Zoom, and the EBS system. Continually assess and meet the educational needs of users, including but not limited to, medical staff, clinical staff, admin. staff and Interdisciplinary Team (IDT). Responsible for planning, developing, and implementing EA user education and development training programs, integrated throughout On Lok's directly operated centers and related service departments.

ROLES AND RESPONSIBILITIES
* Create, update, and enhance EA and business system training documentation, including curricula, training scripts, objectives, handouts, quick reference guides, tests, proficiency assessments, lab scenarios and post-training support materials and evaluations.
* Partner with managers and supervisors to ensure implementation opportunities and training goals are met (i.e., orientation, in-services, competency monitoring, and regular user training).
* Understand and consider different cultural sensitivities and relative experience levels of staff when planning training sessions/modules and anticipate the impact upon implementation.
* Participate in organizational program development committees.
* Incorporate compliance with PACE, state, local and federal rules, regulations, and laws applicable in their trainings.
* Maintain excellent documentation and communication of progress on all projects.
* Continuously improve the efficiency, effectiveness, and delivery of the teaching and assessment of learning for users.
* Understand the philosophy of continuous learning and be highly motivated towards the ongoing provision of quality learning for internal and external users.
* All other reasonably related jobs as assigned.

REQUIRED QUALIFICATIONS
Education
Bachelor's Degree Graduate of an accredited college or university.
Education and relevant experience may be combined to meet the minimum requirement.

Work Experience
4-7 years Experience in developing training curriculum and providing training in a healthcare setting, both in person and virtual.

Knowledge, Skills and Abilities
* Possess experience in instructing, communicating with, and presenting to individuals of all levels of education and background.
* Present a professional image, be diplomatic, have excellent listening skills, a positive approach, be a problem solver, a self-starter, and results oriented.
* Detail oriented with the ability to organize and motivate teams, work on multiple projects and tasks concurrently, and satisfy deadlines.
* On Lok is unique due to the diversity of its' participants and staff. This individual must embrace diversity and welcome what that means in all its forms.

Licenses and Certifications
Certified Epic Principal Trainer
Credentialed in Epic MyChart, Haiku/Canto,
Cadence, Dragon, Orders
Healthcare related certifications

FUNCTIONAL REQUIREMENTS AND WORKING CONDITIONS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the
essential functions

Physical and Mental Requirements
* While performing the duties of this job, the employee is regularly required to stand or sit for long periods of time; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee occasionally is required to climb and stoop, kneel, crouch, or crawl.
* Specific vision abilities required by this job include close vision, and ability to adjust focus.

Working Environment
* This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Desired Skills and Experience
Enterprise Application, Training Specialist, Medical, Compliance (PACE, state, local, federal), create curricula/training scripts/objectives/handouts/quick reference guides/tests/proficiency assessments/lab scenarios/post-training support, and evaluations.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.