Job Description

Job Title: Senior Business Improvement Manager - Procurement & Contract Management

Contract to Hire

Hybrid – Chicago, IL

Job Summary: Reporting to the Executive Director of ERP Business Transformation, the Senior Business Process Manager, ERP Business Transformation is responsible for leading Client business units and functional departments to develop business requirements and functional designs for the Oracle Fusion Cloud.

The Senior Business Process Manager, ERP Business Transformation for each area will provide leadership, consulting, project management, change management, analytical support, and implementation support for all assigned areas. In addition, this role will address resistance and challenges that need to be resolved to deepen the adoption and ultimate transformation.

Responsibilities:

• Act as a key liaison for one of the identified Client business units and functional departments to develop business requirements and functional designs for Finance, Procurement or Talent.
• Communicate priorities, relevant project information, and decisions to appropriate staff regarding requests, projects, and initiatives.
• Support Client business unit BPO and Subject Matter Experts in the development of the ERP business case, design and deployment.
• Support the business unit within the assigned functional areas to define business strategy, evaluate proposals, build and determine investments, plan new joint initiatives, and determine how they fit into business capability roadmaps and the Client 5-Year strategic priorities from 2025 to 2029.
• Support the review, revisions and documentation of existing business processes and/or departmental procedures for optimal efficiency and maximization of Client resources and to ensure compliance with all Federal, State and Local requirements; Support the business unit in the development of new business processes to ensure the most effective and efficient operations for the department.
• Maintain and report on the status of ongoing and future projects; Serve as the liaison to internal Client Units and external parties to ensure timely and successful completion of Program Bridge.
• Participate in meetings, workshops, design activities, testing, and deployment to understand and ensure business requirements are successfully implemented.
• Ensure the implementation of the program aligning the necessary resources, and maintain oversight of the program execution for identified Business units to ensure targets set are met.
• Supervisory responsibility for hiring and managing the Business Process Ownership team, including performance management, development, and time approval.
• Other duties and work streams as assigned

Education Required:

• Bachelor’s Degree from an accredited college or university required; Focus in Accounting, Finance, Information Systems, or related field preferred
• Master’s degree preferred

Experience Required:

• Minimum of six (6) years of professional project management and/or business process management experience in a large decentralized organization including:
• Minimum of three (3) years of project management, business process re-engineering, budgetary, contract management, and financial analysis experience
• Experience working in a Talent Management/Procurement/Finance strongly preferred

Other Requirements:

• Access to reliable transportation to travel locally to Client locations
• Ability to travel domestically to conferences with ERP executive sponsors, and other required events

Knowledge, Skills and Abilities:

• Highly-skilled in leading others through change
• Strong communication skills (verbal, written, presentations)
• Ability to communicate effectively to technical and non-technical audiences, and simplify complex topics into clear and concise communication
• Ability to lead, address concerns, and guide internal and external stakeholders through complex business decisions
• Strong business and technical acumen
• High level of business process expertise, integrity, honesty, credibility, and the courage to make difficult yet necessary decisions
• Ability to work in collaboration with the leadership to understand and adhere to Client strategies, standards, and policies