Customer Service/Lounge Staff-Japanese Bilingual (OPT Student Welcome) Job Num: 56539
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Job Description
Title : Customer Service/Lounge Staff
Location: Honolulu, HI
Work Hour: 9:30am to 8:30pm (7 hours/Day: Shift system in Morning & Evening)
Salary : $19-$21(DOE)
OPT Student welcome!
Job Descriptions:
•Greets customers (cardholders) visiting the lounge and provides customer service assistance to cardholders about account inquiries, account information/status changes, product information, etc.
•In charge of operations of the lounge (restocking supplies, preparing beverages, cleaning, etc.).
•Reception and guidance for various rental services (strollers, umbrellas, portable chargers, etc.).
•Handle cardholder's inquiries (lost or stolen cards, immediate reissuance, card usage instructions, international insurance, and others).
•Perform back-office duties related to lounge operations such as inventory control and data entry.
•Preparation before/after lounge operations (cleaning, tidying up, restocking supplies, etc.).
Qualifications:
•Expert-level Japanese skills (Speak/Read/Write)
•Previous experience for Japanese companies preferred but not required
•Previous customer service experience highly preferred (travel industry, concierge, etc.)
•Able to work on weekends and holidays (shift schedule)
•Able to work at both Ala Moana and Waikiki locations.
•Able to work full-time (5days/week)
•A positive mind set and strong passion for success.
•A basic understanding of the company's Philosophy.
To apply, please send a resume to
Job Details
City: Honolulu
State: HI
Job Type: Temporary Job
Pay Rate: 21.00
Languages: English;Japanese
Hours of Operation:
Benefits:
Contact Information
Job Owner: Tomoko Sakiyama
Job Owner Email :