· Checking all conference rooms on a regular basis o Test all aspects of rooms equipment

§ Hardware power status confirmation § Battery levels on items like remotes

§ Confirm correct functionality of all audio and video features

§ Troubleshooting technical issues

§ Work with vendors as needed to resolve issues o Ensure rooms are in good looking order

§ Work with facilities to remedy any physical needs of the space

· Utilize monitoring solutions to quickly identify and respond to issues

· Assist users with immediate room issue or needs o Troubleshoot active problems in person o Work with vendors as needed to resolve issues

· AV Training o Hold regular training sessions with the site

§ Usage of the equipment § Best practices