Roles and Responsibilities

• Checking all conference rooms on a regular basis

o Test all aspects of rooms equipment

? Hardware power status confirmation

? Battery levels on items like remotes

? Confirm correct functionality of all audio and

video features

? Troubleshooting technical issues

? Work with vendors as needed to resolve issues

o Ensure rooms are in good looking order

? Work with facilities to remedy any physical

needs of the space

• Utilize monitoring solutions to quickly identify and respond to

issues

• Assist users with immediate room issue or needs

o Troubleshoot active problems in person

o Work with vendors as needed to resolve issues

• AV Training

o Hold regular training sessions with the site

? Usage of the equipment

? Best practices