THIS ROLE WILL BE BASED OUT OF EITHER PHOENIX OR DALLAS.

Are you ready to take on a pivotal role in driving our company's growth and expansion? As a Sales Operations Manager, you'll be at the heart of identifying new opportunities, leading cross-functional teams, and creating innovative strategies that push our business forward. This is your chance to be part of a high-energy team that thrives on collaboration, creativity, and execution.

Key Responsibilities

Fueling Growth & Opportunity
• Spotting New Horizons: Dive deep into market trends to identify high-potential areas for expansion and business development. Your insights will pave the way for new opportunities that will shape the company's future.

Lead Qualification & Pipeline Management
• Building Strong Foundations: Collaborate with the sales team to ensure we are targeting the right leads, managing a robust sales pipeline, and driving follow-up actions that convert opportunities into success.

Proposal Development & New Business
• Crafting Winning Proposals: Assist in developing compelling proposals for exciting new business opportunities, bringing together market research, strategy, and creativity to win over clients.

Seamless Community Onboarding & Execution
• Making Ideas a Reality: Partner with multiple teams, including Business Development, Marketing, Customer Service, and Operations, to ensure smooth onboarding and successful execution of new communities. Your role will be integral in ensuring our projects run smoothly from start to finish.

Performance Reporting & Insights
• Tracking Success: Monitor key performance indicators (KPIs) that matter, ensuring we stay on track to meet our business objectives and exceed expectations.

General Responsibilities
• Sales Pipeline Mastery: Support pipeline management by tracking progress through each stage, ensuring milestones are met and celebrating the wins along the way.
• CRM Experience: Leverage the full functionality of HubSpot or similar platforms for forecasting, tracking progress, and ensuring that business development efforts align with strategic goals.
• KPI/OKR Tracking: Expertly manage performance using Perdoo or similar systems to track progress on key business development objectives.
• Proposal & Developer Support: From preparing RFP responses to developing resident experience proposals, your contributions will be key to closing business and securing new partnerships.
• End-to-End Project Support: Help manage developer consulting projects, documentation, budgeting, and internal coordination to deliver high-impact outcomes.

Required Skills & Attributes
• Strategic Problem-Solving: A knack for analyzing stakeholder needs and offering smart, impactful solutions.
• Industry Knowledge: Understanding of community association management principles, contracting processes, and related regulations is a big plus.
• Effective Communication: Strong interpersonal skills that allow you to connect with colleagues and stakeholders across all levels.
• Organizational Skills: Ability to stay on top of priorities, managing multiple tasks and projects simultaneously with precision.
• Tech-Savvy: Comfortable using a variety of software platforms, including Windows-based systems and CRM tools.

Preferred Qualifications
• Education: A four-year undergraduate degree preferred (or equivalent in experience)
• Experience: Minimum 3 years related experience with a track record of success in business development or a related field.
• Industry Experience: Experience in community association management is a strong plus.

Why Join Us?

As a Business Development Operations Manager, you'll have the opportunity to make a tangible impact on the company's growth. If you're looking for a dynamic, fast-paced environment where you can collaborate with passionate professionals, contribute innovative ideas, and play a central role in achieving strategic goals, this is the perfect role for you!

What we offer:
• Comprehensive benefits package including medical, dental, vision, and life insurance
• Wellness program
• Flexible Spending Accounts
• Company-matching 401k contributions
• Paid vacation, holiday, and volunteer time
• Company-paid Short-term Disability
• Optional Long-term Disability
• Employee assistance program
• Optional Pet Insurance
• Training and Educational Assistance
• Perhaps most importantly, a service-oriented team who is dedicated to your success!

Additional Information:

If driving is, or becomes, a requirement of the role, it is required, at all times, that you hold a valid state driver's license for the class of vehicle you are driving, maintain a clean motor vehicle report, and hold current automobile insurance at statutory limits. You must notify People Operations immediately regarding any change to your motor vehicle standing. CCMC may periodically review motor vehicle reports to ensure compliance with these requirements.

The physical requirements can vary, but generally, they may include:
• Extended Sitting or Standing: Capability to sit or stand for extended periods during meetings or events.
• Manual Dexterity: Skills in using technology, including computers and mobile devices.
• Driving: Ability to operate vehicle to perform certain job functions. (Please note: We will request and review an MVR at the time of hire and on a periodic basis thereafter to ensure that employees maintain a satisfactory driving status.)

We are committed to creating an inclusive and accessible work environment. If you require reasonable accommodations during the application process or in performing the job duties as described in the posting, please email [redacted] so we can review next steps together.