Position Description Summary: Responsible for developing new marketing opportunities for new and established customers that fit and complement company objectives and plans globally. Principal Accountabilities (The following is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all expectations.): • Establish customer contact and rapport to maintain awareness of customer's business objectives in conjunction with ongoing account maintenance. Interact with sales teams to create and develop business opportunities/solutions for new or existing customers • Utilize customer knowledge to develop additional or new opportunities for the organization • Responsible for overall customer and/ agents' relationship, both during initiation, implementation and upon transition to operation • Serves as single point of contact and interface for worldwide affiliates, Sales team, internal air/ocean sales personnel and/ agents' on new or existing business • Qualify inquiries/bids against target market, core competency, revenue potential, company capabilities, and projected business forecast • Manage RFP process to include solution design concepts, deadlines, supply added information, presentation, process/status tracking • Create written strategic action plans for customer management and/ agents' expansion • Demonstrate ability to identify a quick gap analysis of the current supply chain at customer site and suggest potential improved operations The individual in this position must be capable of performing all of the essential functions with or without a reasonable accommodation.