Chief of Staff

About the Company

Innovative pet hospital focused on providing preventive healthcare to animals

Industry
Veterinary

Type
Privately Held, Private Equity-backed

Founded
1955

Employees
10,001+

Categories

• Health Care
• Veterinary
• Biotech
• Clinics
• Healthcare
• Hospitals
• Animals & Pets
• Prevention and Intervention
• Animal Health
• Insurance
• Animal Nutrition
• Animal Hospitals
• Professional Services
• Medical Centers
• Non-Profit & Philanthropy

Specialties

• Veterinary Medicine
• pets
• pet healthcare
• small animal healthcare
• veterinary research
• pet wellness
• and internship

Business Classifications

• B2C
• Marketplace

About the Role

The Company is seeking a Chief of Staff to uphold the highest standards of veterinary care, client service, and associate engagement. The successful candidate will be responsible for managing the hospital, advocating for the well-being of pets, and building long-term relationships with clients. This role involves a significant leadership component, including training and supervising associates, and ensuring the hospital operates in accordance with the company's protocols and practices. The Chief of Staff will also be involved in the development of the human-pet bond, educating clients and associates on pet health, and maintaining a productive and safe hospital environment.Applicants must be a Doctor of Veterinary Medicine with a minimum of two years of clinical experience and a proven track record in coaching and developing associate doctors. The position requires a strong leader with excellent conflict management, customer focus, and team-building skills. The Chief of Staff will be expected to practice evidence-based medicine, lead the veterinary medical team, and ensure the delivery of outstanding, high-quality care and service. The role demands a candidate with the ability to multi-task, strong organizational, problem-solving, and surgical skills, and a commitment to continual learning. The ideal candidate will also demonstrate the company's core principles of quality, responsibility, mutuality, efficiency, and freedom, and must be willing to work flexible hours, including weekends and evenings.

Hiring Manager Title
Practice Manager

Travel Percent
Less than 10%

Functions

• General Management
• Strategy
• Operations