Position Summary:
We are seeking a detail-oriented and proactive Sales Coordinator to join our dynamic sales team. In this role, you will provide critical administrative and operational support to our Sales Managers, ensuring the smooth execution of sales activities and helping the team achieve its goals. The ideal candidate is highly organized, a strong communicator, and adept at multitasking in a fast-paced environment.
Key Responsibilities:
Administrative Support:
- Prepare and process sales-related documents, including quotes, contracts, purchase orders, and invoices.
- Maintain and update customer databases and sales records with accuracy.
- Coordinate and schedule meetings, presentations, and appointments for Sales Managers.
Customer Relationship Management:
- Respond to customer inquiries and provide support as needed, escalating issues to Sales Managers when required.
- Ensure timely communication and follow-up with clients on behalf of the sales team.
Reporting and Analysis:
- Assist in preparing sales reports, performance metrics, and forecasts.
- Track and analyze sales trends to provide actionable insights to the team.
Team Coordination:
- Collaborate with other departments (e.g., marketing, operations, finance) to ensure alignment and smooth execution of sales initiatives.
- Manage logistics for sales events, trade shows, and client meetings.
Process Optimization:
- Identify and implement improvements to sales processes and workflows.
- Ensure compliance with company policies, procedures, and deadlines.
Qualifications:
- Bachelor’s degree in Business Administration, Marketing, or a related field (or equivalent experience).
- Proven experience in a sales support or administrative role.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and CRM software (e.g., Salesforce, HubSpot).
- Strong organizational and time management skills with excellent attention to detail.
- Exceptional communication and interpersonal skills.
- Ability to work independently and as part of a team in a fast-paced environment.
Key Competencies:
- High level of professionalism and customer service orientation.
- Strong problem-solving skills and adaptability.
- Effective multitasking and prioritization under tight deadlines.
- Commitment to confidentiality and discretion.