A client of The Intersect Group is seeking a Product Manager to add to their team. This person will be tied to all things on the research and development side of the company's digital space. This team works on all the new product roll outs and will get to see a product launch from incubation, testing to full on roll out in their stores. This company has a CRM in place where all of their marketing technology is housed, but they are going to be expanding a lot of it's capabilities and need a product manager to assist on those efforts.
Day-to-Day Responsibilities:
- Lead & facilitate in-person research - formulate, test and refine assumptions and hypotheses through user research and testing to gain deep customer understanding
- Conduct Design Thinking, Agile, and LEAN rituals to promote ongoing communication, and iterative refinement of product and roadmap
- Turn customer insights into actionable strategies and priorities
- Test and iterate in quick small-scale pilots to validate concepts, refine them to achieve product-market fit, and then transition to business for scaling
- Manages cross functional team and stakeholder expectations to execute on product strategy and provides education to requestors to determine prioritization based on tangible benefits and/or user experience
- Fosters collaboration with team members (Engineering, UX, etc.) to drive value and identify and resolve impediments
- Regularly and systematically use data to uncover opportunities, track product performance, and drive decision making
- Set product vision and lead road mapping, goal setting, story writing, project execution, A/B testing, and product roll-out strategy
Experience Required:
- 3-5 years of experience working as a product manager. Ideally helped with product roll outs from concept to full scale
- Someone that has product management experience over Salesforce implementations or projects
- Experience with CRMs as a Product Manager
- Experience supporting Marketing technology
- Experience doing journey creation and campaigning