**If you are interested, please email your most up to date resume to Mackenzie Morris at **

Job Title : Treasury Operations

Location : Chicago, IL (on-site)

Contract : 18 Months

Shift : M-F, 8am - 5pm

Summary :

First point of contact for clients submitting implementation requests via email/phone channel for high revenue clients. Handles end-to-end processing for complex implementations while engaging other business partners as needed. May work with internal business partners to ensure the successful implementation of services.

Responsibilities :

• Manage dedicated email inbox, prioritize, client requests, case and implement eligible items
• Create a case/package for tracking, monitoring and E2E resolution as applicable
• Receive and respond to implementation requests received by email and questions from internal partners
• Conduct limited research and respond to client and be able answer questions and inquiries
• Utilize the various bank systems to support clients requests.

Skills :

• Customer Service Skills (internal and external clients)
• Detailed Oriented/Organized
• Ability to work in a high paced environment with various systems (Microsoft Office, internal bank systems)