Description
Position is not remote
Do you have a passion for helping people and a decent amount of home maintenance knowledge? If so we want to hear from you! We're looking for a reliable maintenance coordinator who can work in a temperature-controlled office efficiently connecting vendors, owners, and tenants together to maintain properties. Work with accounting to ensure bills are processed and paid. Critical skills are the ability to focus, enjoy processes, solution solution-oriented, be empathetic, have some understanding of home maintenance, and be resourceful. Sound like you? Come to work each day in a comfortable, light-hearted environment looking to serve people - 35 hours per week. Apply today!
Responsibilities
•Serve our residents in our properties while balancing the return on investment for our owners.
•Receive work orders via phone or email. Acknowledge receipt, diagnose/troubleshoot, and execute 3rd party vendors for bid/repair while keeping the tenant and the owner in the loop
•Confirms validity and accuracy of the information and determines appropriate resources, scheduling, and routing
•Collaborates with tenants and various departments to schedule and assign work necessary for property repairs
•Schedules and plans work assignments to minimize tenant disruption and time.
•Review and make recommendations for purchasing/acquiring materials to facilitate repairs
•May facilitate parts order fulfillment for material to complete work orders
•Receive and approve tenant work orders
•Close out all assigned market work orders
•Coordinate move-in / move-out property inspections in the field
•Coordinate renewal inspections with field persons.
•Coordinate the property prep for vacant-ready marketing
•Work with team on final security deposit dispositions
•Respond to and work potential non-business hour emergency maintenance/habitability needs
•Keep a record of completed repairs and when equipment was last serviced
•Perform routine maintenance on equipment and systems such as plumbing fixtures, HVAC units, and electrical wiring to ensure optimal performance and make any repairs
•Develop and execute preventative maintenance measures to keep our equipment operating efficiently and prevent any safety risks
•Manage other maintenance requests as required
Qualifications
•High School diploma or GED required
•Some prior experience in Maintenance or Property Management preferred
•Working knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook) or Gsuite for Business required
•Experience with Propertyware is a huge plus
•Good verbal and written communication, problem-solving, planning, and organizing skills
•Strong people management, conflict resolution, and customer service skills
•Must be detailed oriented, track/meet multiple deadlines.
•Must be able to use discretion and independent judgment
•Must be able to work in a team environment
•Must have reliable transportation
•Must be detail oriented
•Must have graduated from high school/received GED or equivalent
•Stellar communication skills, attention to detail, and work ethic