We are seeking a motivated and team-oriented Director of Investor Operations to manage client onboarding, process account changes and maintenance, and support financial planning initiatives. In this role, you will leverage your skills to ensure a seamless client experience and utilize financial planning software to create tailored financial plans. A positive attitude and a collaborative approach are essential for success in this position.
Key Responsibilities:
- Oversee and streamline the client onboarding process, ensuring accuracy and compliance.
- Handle account updates, changes, and maintenance with a client-first mindset.
- Learn and utilize financial planning software to develop personalized financial plans.
- Work closely with team members to address client needs and achieve business goals.
- Maintain regulatory compliance, including adherence to Series 6 and 63 requirements.
Requirements:
- Active Series 6 and 63 licenses.
- Experience in investment account management, client services, or financial planning.
- Ability to quickly learn and adapt to financial planning software and tools.
- Positive attitude, strong interpersonal skills, and a collaborative team player.
- Excellent attention to detail and ability to prioritize tasks in a fast-paced environment.