We are offering an exciting opportunity for a Systems Trainer in the Real Estate & Property industry based in SEATTLE, Washington.

The position involves developing and delivering tailored training programs, providing ongoing user support, and contributing to system improvement initiatives.

The role will be executed in a hybrid workplace setting involving both office and remote work.

The system that the role will be focused on for training/support is Yardi (property management software). You must have prior Yardi experience and any experience with Senior Living or Residential property management would be a huge plus!

Responsibilities:

• Develop and deliver customized training materials and programs for various departments

• Conduct both group and one-on-one training sessions

• Assess the training needs of different departments

• Gather feedback for the continuous enhancement of training programs

• Resolve technical issues and respond to user support requests

• Manage onboarding processes for new team members

• Collaborate on initiatives for system improvement

• Identify common issues from user support requests and create training to address these

• Support the day-to-day operation of the Yardi system, primarily focusing on training

• Transition between training roles and day-to-day support comfortably as needed

Must haves :

• Bachelor's degree in IT, Business, Education, or related field
• At least 3-5 years of work experience
• Proven experience in software training, instructional design, or similar role
• Someone who is comfortable pivoting into a training role from day to day support
• Yardi experience
• Anything Yardi Residential or Senior Housing

Nice to haves :

• 2-5 years of training experience for any specific system, Yardi specifically is even better!

Core Benefits:

M/D/V, prescription coverage

Company paid life insurance

Retirement Plan: 401k with match

Generous vacation plans, Paid sick leave, Holiday pay