Director of Human Resources of Läderach North America

Location: Dallas, TX (North America HQ)

Reports To: President, Läderach North America

Position Overview:

The Director of Human Resources will oversee all human resources functions for Läderach North America, ensuring alignment with organizational goals and fostering a collaborative relationship with Swiss HR counterparts. This role requires strong leadership, payroll oversight, and strategic HR management to support a rapidly growing retail organization with 51 Brick and mortar locations across North America.

Key Responsibilities:

Strategic HR Leadership:

• Develop and implement HR strategies to attract, develop, and retain top talent while aligning HR initiatives with company goals.

Payroll Oversight:

• Manage payroll processes, ensuring accuracy, compliance, and timely execution while collaborating with Finance for reporting and budgeting.

Swiss HR Relationship Management:

• Foster strong relationships with Swiss HR to align global policies and act as the primary liaison for North American HR matters.

Policy Development and Compliance:

• Create and maintain HR policies compliant with U.S. and Canadian labor laws; conduct regular policy reviews.

Employee Relations:

• Promote a positive culture by resolving conflicts, managing grievances, and supporting managers and employees with coaching and guidance.

Performance Management:

• Oversee programs for performance management, goal setting, and career development to align with business objectives.

Talent Acquisition and Development:

• Lead recruitment efforts and implement training programs to upskill and retain top talent.

Compensation and Benefits Management:

• Design competitive compensation and benefits packages and monitor market trends.

Data Analysis and HR Metrics:

• Utilize HR metrics to improve workforce decision-making and prepare reports on initiatives and retention.

Budget Management:

• Oversee the North America human resources budget, ensuring efficient allocation of resources to maximize impact.

Qualifications:

Education:

• Bachelor’s degree in HR, Business Administration, or related field.

Experience:

• 5-7 years of HR leadership experience, preferably in retail or multi-unit operations.

Skills:

• Strong leadership and communication skills.
• HRIS systems expertise, particularly UKG and SAP.
• Ability to build cross-cultural relationships, especially with global teams.
• Organizational and problem-solving abilities.
• Knowledge of U.S. and Canadian labor laws.

Preferred Skills:

• Experience working with international HR teams.
• HR certifications (SPHR, SHRM-SCP).
• Bilingual in English and Spanish or German.

Compensation Package

• Competitive Pay
• Annual Bonus Potential
• Medical – 80% contribution by Laderach of Employee Only plan and 50% contribution by Laderach of Family Coverage plan(s)
• Dental
• Vision – 100% covered by Laderach
• Life – Laderach covers up to $25K of Life Insurance (option to go up to $150K
• Optional 401(k) enrollment
• Employee Assistance Program
• Additional discounts and perks!

What we offer you

• An exciting working environment with motivated colleagues
• A position with lots of personal responsibility
• The opportunity to contribute fresh ideas
• An open and respectful feedback culture
• In-house and external further training
• Unique career opportunities
• Generous discounts on our products
• Chocolate at work
• Easily accessible locations

Own it. Grow it. Make it fresh.

Freshness, artisanal skills, and Swissness—these are the core values the chocolate factory Läderach stands for. Founded in 1962, our family company now employs more than 2,200 people from around 70 countries and continues to grow. The company’s head office is located in the canton of Glarus and we produce our fresh chocolates here against a picturesque backdrop of the Alps.

The Retail business unit comprises more than 200 chocolateries in 20 countries. Here we offer our chocolate specialties and invite customers to experience fresh chocolate in ever new ways. Want to be part of it too? Come and join us.

Läderach is an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings are filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion, or any other classification protected by law. Läderach’s success and momentum to expand is only possible through the passionate drive of our diverse 2000 employees, who come from more than 50 countries and represent various backgrounds, religious beliefs, and lifestyles.

Sounds interesting? Then come join us. Jennifer Kassaras, Recruiting and Onboarding Manager linkedin.com/in/jennifer-kassaras-b52b2144 will be happy to answer your questions. You can also visit our career site: My Job Search