IT Generalist

We're looking for a versatile and adaptable IT generalist, valued for their quick learning and problem-solving abilities. This role will ensure system functionality, manage data and asset protection, extend software/hardware support, and handle staff IT training and special projects. Reporting to the Director of Information Systems, the ideal candidate will maintain a broad understanding of various technologies and will actively partake in selecting and implementing newer solutions as per the organization's requirements.

Key Responsibilities:

• Lead cybersecurity initiatives, data/asset protection, and mitigation of security events.

• Implement security measures for data storage, backup, and recovery ensuring regulatory compliance. • Handle hardware/software or network-related escalations, offering effective troubleshooting and problem resolution.

• Conduct IT-related training, manage on-prem and cloud systems, and research recently emergent technologies.

• Cooperate with other departments to define and initiate solutions while maintaining security/privacy protocols.

• Manage annual service contracts, validate IT invoices and fees, and track equipment/software lifecycle.

• Lead IT projects coordinating with cross-functional teams for successful implementation.

• Help improve processes and efficiencies and propose innovative solutions to streamline operations.

Requirements:

• 7 years of diverse IT experience or relevant certifications/bachelor’s degree.

• Experience with Windows, Mac, Linux, Android, and iOS, alongside proficiency in Microsoft Office suite.

• Excellent communication skills, detail-oriented.