YER USA is partnering with an automated packaging solutions provider for the search of a Field Service Engineer in KY.

We are looking for a Field Service Engineer for a fast growing Service team. As a Field Service Engineer, you will execute projects for new APS installations, be responsible for delivery, testing, preventative maintenance and troubleshooting where necessary. In this role, you are a road warrior and you will be supervised by the Service Manager. You will work to achieve the overall service program business objectives in order to meet or exceed the company’s and customers’ requirements.

Requirements:

• Ensuring execution of defined service and installation calls on assigned customers necessary to achieve goals
• Customer project management (primary contact, site planning, customization functional requirement document)
• Provide on-site installation, validation and commissioning of Automatic Packaging Solutions Systems
• Perform hands-on remote and on-site troubleshooting, service and repairs (including upgrades, modifications)
• Provide on-site training to the customers
• Required to travel out of your area to help support other areas

Skills and Experience Requirements:

• Education level: Bachelor degree/technical education with a minimum of 3 year work experience in troubleshooting electrical and mechanical equipment (mechatronics) or proven to function on this level
• Willingness to travel and work consignment shifts, you need to be willing to work night and possible weekends
• Strong mechanical and technical skills
• Great communication and collaboration skills to maintain and manage existing and potential customers
• Able to travel locally and nationwide up to 75%

If this is you, we like to hear from you.