IT Manager

Location: Flushing, New York (On-Site 3 Days Per Week), potentially remote

Compensation: $140k-$170k with bonus opportunity and long-term incentive units

Type: Direct-Hire / Permanent

Introduction

Are you a seasoned IT professional with a passion for innovation and a track record of building robust IT systems? We’re looking for an IT Manager to lead and transform the technological landscape of our organization. This role offers a unique opportunity to design and implement IT infrastructure from the ground up while working closely with leadership to drive strategic growth. If you thrive in a fast-paced, high-growth environment and are excited about the challenge of building IT systems that make a meaningful impact, we want to hear from you!

Overview

The IT Manager will play a critical role in managing and scaling the organization’s IT ecosystem. This is a hands-on leadership position where you’ll oversee everything from infrastructure development to IT security, compliance, and help desk operations. You’ll collaborate with leadership to develop a forward-thinking IT strategy while working in a culturally diverse environment in the heart of Flushing, NY.

Key Responsibilities

• IT Strategy: Collaborate with leadership to develop and execute a comprehensive IT strategy aligned with business goals.
• Infrastructure Development: Build IT infrastructure from the ground up, including network setup, hardware procurement, and software implementation.
• Security & Compliance: Establish and maintain IT security protocols, ensuring HIPAA compliance and the protection of PII (personally identifiable information).
• Help Desk Operations: Set up and manage an efficient help desk system to support staff and address operational issues.
• IT Governance: Oversee IT security, including risk assessment, threat prevention, and incident response.
• Project Management: Handle multiple priorities with excellent project management skills, ensuring timely delivery of IT initiatives.
• Vendor & Budget Management: Manage IT budgets, vendor relationships, and technology procurement processes.
• Training & Support: Train staff on new technologies and best practices while maintaining high availability and performance of IT systems.
• Innovation: Stay current with technology trends and identify opportunities to enhance business operations through innovative solutions.

Must-Have Qualifications

• Proficiency in Mandarin (written and verbal) is a plus, but not required.
• Fluency in English (written and verbal).
• 5+ years of IT management experience.
• Proven ability to build and implement IT systems (hardware and software).
• Strong understanding of the Microsoft stack .
• Knowledge of HIPAA compliance and experience handling sensitive data (PII).
• Familiarity with network operations (routers, switches).
• Expertise in IT security protocols and best practices.
• Strong leadership and communication skills; people management experience is preferred.
• Ability to set up and manage help desk operations.

Preferred Skills

• Fluency in Mandarin (written and verbal).
• Experience in the healthcare industry or a related field.

Work Arrangement Details

• On-Site Expectations: Candidates who can commute to Flushing, NY, three days per week are strongly preferred.
• Language Requirements: Communication in the office is primarily in English , and most staff members are bilingual. While a few team members may prefer to communicate in Mandarin , coworkers are available to assist with translation if needed.
• Flexibility for Bilingual Candidates: For bilingual Mandarin-speaking candidates unable to commute to Flushing regularly, we are open to candidates based anywhere on the East Coast . In this case, travel to Flushing would not be required.

Role Highlights

• Location: Based in Flushing, NY, this role involves working in a culturally diverse environment, supporting the local Chinese community.
• Current IT Landscape: The organization has existing IT systems but needs significant enhancement. You’ll have the opportunity to assess the current state, create a robust IT plan, and build out the infrastructure.
• Team Growth: While initially a standalone role, the IT Manager will be instrumental in expanding the IT team in the future.
• Partnership with MSP: Work with a managed service provider for Tier 1 support, handling escalations and strategic IT initiatives.

This is a rare opportunity to join a high-growth organization and take full ownership of its IT landscape. If you’re ready to make a significant impact and grow your career in IT management, apply now!