Program Manager- SDLC

Location: Philadelphia, PA

only W2, no C2C

Key Responsibilities:

• Program & Project Management: Lead multiple highly complex IT programs consisting of multiple projects.
• Product Collaboration: Work with product managers and engineers on SDLC, feature updates, and API/endpoint management.
• Stakeholder Management: Build strong relationships with product teams, engineers, and leadership, ensuring alignment on goals and deliverables.
• Technical Focus: Manage software-based projects (no devices), negotiate timelines, oversee delivery milestones, and use JQL in Jira for queries and reporting.
• Change Management: Coordinate effective communication strategies and manage multiple epics, work breakdown structures, and delivery timelines.

Preferred Skills & Experience:

• 10–15 years of IT and industry experience, including 3+ years in leadership and 5–8 years managing projects.
• Strong background in SDLC Program Management and API development.
• Hands-on experience with Jira, JQL , and Smartsheet.
• Technical expertise in managing endpoint/API projects for software solutions.
• Experience working on global platforms and with distributed teams.
• Familiarity with work breakdown structures and delivery timelines.
• Outstanding relationship and stakeholder management skills.

Soft Skills:

• Passion for learning and innovation.
• Strong technical aptitude.
• Excellent communication and negotiation skills.

Additional Information:

• Work directly with product teams on feature reviews and multiple epics.
• Join a global team delivering impactful results for top clients in the entertainment industry.

What you didn’t know about us:

Competitive salary

Health, Dental and Vision Benefits

Short/Long Term Disability and Critical

Care/Illness Protection

Life Insurance and Retirement Plans

Employee Assistance Program

With this position, you will get the opportunity to work with our game changing clients and further advance your already valuable experience in the telecom industry!

We are Connectors. We thrive on ‘quality over quantity’ and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner!

We are Collaborators. You’ll be working with a wholly-owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don’t stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support.

We give 24/7 Support. We are in this together. We

provide around the clock availability, competitive employee

benefits, and continuously check-in to make sure things are going smoothly.

Check out our Glassdoor page!