Customer Service Specialist (CONFIDENTIAL)

job
  • Sterling Engineering
Job Summary
Location
Park Ridge ,IL 60068
Job Type
Contract
Visa
Any Valid Visa
Salary
PayRate
Qualification
BCA
Experience
2Years - 10Years
Posted
14 Nov 2024
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Job Description
Job Description
Title: Customer Account Service Specialist
Location: Park Ridge, IL
Hire Type: Direct Hire
Salary: $60-65K
Must have: Experience working within the manufacturing industry
Misc: This role is 100% on-site
Overview: Provide a world-class experience for domestic and international distributor and customers by performing Customer Service activities from order entry through shipping. Works directly with customers on requirements, pricing, and resolution of customer issues.
Job Duties:
  • Receives orders via e-mail, online portal and provides prompt courteous response for assigned accounts.
  • Manages order receipt and documentation daily.
  • Enters customer orders, changes and generates standard and special invoices and weekly reports.
  • Enters return authorization and credits from the customer as needed.
  • Coordinate effective ship date for customer with all areas of the organization.
Qualifications:
  • Bachelor's degree in business or communication from a four-year college or university and 3 to 5 years of experience within customer service in a manufacturing environment.
  • Proficiency with Microsoft Excel and Microsoft Word.
  • Experience with navigating an ERP system. JD Edwards a plus.
Meet Your Recruiter
Tami Van
  • 630-359-2131
  • Connect on LinkedIn

As one of the most respected names in engineering staffing, Sterling has hundreds of opportunities with top employers. If you've got a friend or colleague seeking their next move in engineering, we could have their next opportunity. We offer a referral bonus for every referral that we place. Submit referral now.
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