Customer Service Representative LHH Recruitment Solutions is partnering with a construction company in Chandler. This organization is in search of a full time customer service and scheduler. This job is Monday-Friday 9am-530pm, fully in office.
This role is essential in ensuring smooth communication between clients, subcontractors, and technicians. If you are organized, proactive, and enjoy helping others, I want to hear from you!
Key Responsibilities: - Serve as the primary point of contact for customer inquiries via phone, email, and in-person.
- Schedule appointments and coordinate project timelines with clients and subcontractors.
- Maintain and update project schedules to ensure timely completion of tasks.
- Assist in managing customer accounts and resolving any issues or concerns promptly.
- Collaborate with project managers to streamline processes and improve customer satisfaction.
- Maintain accurate records and documentation for all customer interactions and scheduling activities.
- Provide general administrative support as needed.
Qualifications: - High school diploma or equivalent
- Previous experience in customer service or scheduling, preferably in the construction industry.
- Strong organizational skills with the ability to manage multiple tasks and priorities.
- Excellent communication skills, both verbal and written.
- Proficient in Microsoft Office Suite and scheduling software.
- A positive attitude and a customer-first mindset.
- Ability to work independently and as part of a team.
If you are interested in this job, please apply now!
Pay Details: $20.00 to $22.00 per hour
Search managed by: Cassandra Nienow
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance