Customer Support Specialist- New Brunswick, NJ

LHH is proactively recruiting for a Customer Support Specialist in New Brunswick, NJ. This position is a Direct Hire(perm). The anticipated pay range is between $20-$21/hr. depending on experience. Need someone to start ASAP. Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Responsibilities:

Utilizes phone, email, and chat messenger

Handling customer questions and concerns

Handle product issues

Updating information into the system

Work with shipping and production departments

Qualifications:

H.S. Diploma

1-2 years in customer service background

Must be proficient in MS Office Suites and Zendesk

Has attention to detail

Good communications both written and verbal

Employment type: Direct Hire (perm)

Salary: The anticipated pay range is between $20-$21/hr.