Receptionist
Department: Bold MK
Employment Type: Full Time
Location: Birmingham
Compensation: $17.50 - $24.00 / hour
Description
Job Title: Receptionist
Location: Birmingham, AL
Employment Type: Full-Time
We are seeking a professional and friendly Receptionist to serve as the first point of contact for our organization. The ideal candidate will create a welcoming atmosphere, manage front desk operations efficiently, and provide exceptional customer service to clients, visitors, and staff.
Key Responsibilities
Front Desk Management:

• Greet and welcome visitors, clients, and employees in a warm and professional manner.
• Manage incoming calls, emails, and other communications; redirect or escalate as necessary.

Administrative Support:

• Schedule appointments, meetings, and maintain calendars.
• Handle data entry, filing, and maintaining organized records.
• Assist with basic administrative tasks, such as photocopying, scanning, and mail distribution.

Visitor Management:

• Ensure all visitors sign in and follow security protocols.
• Provide accurate information to inquiries regarding the organization, services, or directions.

Office Operations Support:

• Maintain the reception area, keeping it clean, organized, and professional.
• Order and manage office supplies inventory as needed.
• Collaborate with other departments to facilitate smooth operations.

Skills, Knowledge and Expertise

• High school diploma or equivalent (required); additional training in office administration or customer service (preferred).
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite and familiarity with office equipment.
• Strong multitasking, organizational, and time-management abilities.
• Professional demeanor and appearance.
• Ability to handle sensitive information with discretion.

Benefits

• Opportunities for career growth and professional development.
• Comprehensive training and mentoring programs.
• Collaborative and supportive work environment.
• Flexible work schedule with potential for hybrid work arrangements.