Business Solutions Manager
Large Bank
12-18 month contract
Kennesaw, Chicago or Richmond - onsite 3 days a week
Rate: $62-68 an hour
Day to Day Responsibilities/project specifics:
- This role will not manage formal project/s – they handle primarily what we can the Business as Usual (BAU) work/project work.
- The BSM is responsible for multiple applications – they support updates to the infrastructure or vendor product that make up those applications.
- They coordinate with business, infrastructure, PROD Support and the vendor on things like
i. Server/server software upgrades
ii. Vendor Product upgrade
iii. Any time the application/product goes down or has issues – they will be one of the first to be bought in by the PROD Support team
iv. For inhouse developed applications – then sync/coordinate the BAU work with the project teams initiative work/releases
- They would also coordinate with the network team or the security team where needed
- They keep track of application security gaps and work with the vendor to get them remediated/applied/updated in the Bank of America
- The BSM is also expected to support the application teams with technical roadblocks
- Most of the responsibilities will be around coordinating with different teams and raising the appropriate intake/action requests.
- This role will not manage formal project/s – they handle primarily what we can the Business as Usual (BAU) work/project work.
- The BSM is responsible for multiple applications – they support updates to the infrastructure or vendor product that make up those applications.
- They coordinate with business, infrastructure, PROD Support and the vendor on things like
i. Server/server software upgrades
ii. Vendor Product upgrade
iii. Any time the application/product goes down or has issues – they will be one of the first to be bought in by the PROD Support team
iv. For inhouse developed applications – then sync/coordinate the BAU work with the project teams initiative work/releases
- They would also coordinate with the network team or the security team where needed
- They keep track of application security gaps and work with the vendor to get them remediated/applied/updated in the Bank of America
- The BSM is also expected to support the application teams with technical roadblocks
- Most of the responsibilities will be around coordinating with different teams and raising the appropriate intake/action requests.