Title: IT Infrastructure Lead – Hybrid Role in Houston, TX

Location: Downtown Houston, TX (Hybrid: Remote work available on Mondays and Fridays)

Job Description:

We’re seeking an IT Infrastructure Lead to oversee a dynamic team of engineers and manage the performance and integrity of the network infrastructure and systems. This role requires someone who is proactive, customer-focused, and skilled at problem-solving while maximizing the efficiency of computing resources.

The ideal candidate has a strong technical background and leadership experience, capable of managing escalations, ensuring security compliance, and supporting infrastructure growth. This role offers a competitive salary based on experience, a hybrid work schedule, and the opportunity to work with cutting-edge technology.

Key Responsibilities:

• Design, deploy, and maintain resilient company networks.
• Lead and mentor a team of infrastructure engineers, providing guidance and support.
• Manage escalated support tickets, maintaining SLAs and ensuring proper communication with end users.
• Oversee networking technologies, including routing, switching, subnets, VPNs, and SD-WAN.
• Support and deploy virtual machines and storage solutions in VMware environments.
• Develop and maintain network diagrams and documentation.
• Monitor and address potential cybersecurity threats, ensuring system integrity.
• Conduct regular vulnerability assessments and implement security improvements.
• Collaborate on infrastructure budget management.
• Participate in disaster recovery implementation and testing.

Minimum Qualifications:

• Bachelor's degree in Information Systems or a related field.
• 8+ years of network and security-related experience.
• Proficiency with EIGRP, OSPF, BGP, DNS, SNMP, SSL VPN, IPSec, DMVPN, MPLS, HSRP, TCP/UDP, and similar protocols.
• Hands-on experience with Cisco, Palo Alto, and Meraki networking equipment.
• Knowledge of VMware vSphere and virtualization technologies.
• Familiarity with SSO, MFA, IAM, RADIUS, and certificates.
• Understanding of cybersecurity best practices and incident management.

Preferred Qualifications:

• Experience with Cisco ISE and Umbrella.
• Previous experience in the oil and gas industry.
• Familiarity with Jira or related incident/asset management software.
• Ability to troubleshoot Windows client operating systems.

Why Join Us?

• Competitive salary and benefits.
• Opportunity to work in a fast-paced, growth-oriented environment.
• Hybrid work schedule offering flexibility and work-life balance.