Job Specification: Senior Ocean Freight Operator

Location: Inglewood, Los Angeles, CA

Company Overview:

Altius Talent is proud to partner with a leading freight forwarding company recognized for its commitment to excellence in logistics and supply chain solutions. This organization values expertise, innovation, and customer service, providing employees with opportunities for professional growth in a dynamic and collaborative environment.

Position Summary:

We are seeking a highly skilled and experienced Senior Ocean Freight Operator to join our client’s team in Inglewood, Los Angeles. The ideal candidate will bring extensive knowledge of ocean freight operations, possess strong organizational skills, and have experience with CargoWise software. Familiarity with airfreight operations is a significant advantage.

Key Responsibilities:

• Manage end-to-end ocean freight operations, including FCL, LCL, and consolidations, ensuring accuracy and efficiency in shipment processes.
• Coordinate with carriers, customers, and overseas agents to arrange bookings, track shipments, and ensure timely deliveries.
• Prepare and review shipping documentation, including bills of lading, packing lists, and customs declarations.
• Monitor and manage operational KPIs to maintain high service standards.
• Provide exceptional customer service by addressing inquiries, resolving issues, and maintaining proactive communication with clients.
• Utilize CargoWise for data management, documentation, and reporting.
• Collaborate with the airfreight team when needed, ensuring seamless multimodal operations.
• Stay up-to-date with industry regulations, market trends, and carrier updates.

Qualifications and Experience:

• Minimum of 5 years’ experience in ocean freight operations within the freight forwarding industry.
• Proficiency in CargoWise software is highly desirable.
• Working knowledge of airfreight operations is an advantage.
• Strong understanding of international shipping regulations and documentation requirements.
• Excellent organizational and problem-solving skills with the ability to handle multiple priorities.
• Exceptional communication and interpersonal skills to foster positive relationships with clients and stakeholders.
• Detail-oriented with a commitment to delivering high-quality results.

What’s on Offer:

• Competitive salary and benefits package.
• Opportunities for professional development and career advancement.
• Collaborative and supportive work environment.
• Be part of a growing, innovative company driving success in the logistics industry.