Customer Service Representative
Department: Singnala
Employment Type: Full Time
Location: New Orleans, LA
Compensation: $18.00 - $28.00 / hour
Description
Customer Service Representative Job Description Location: New Orleans, LA
Overview: Singnala seeks a dedicated Customer Service Representative in New Orleans, LA, to provide excellent support and build lasting relationships with clients. This role requires a proactive individual with strong communication and problem-solving skills.
Key Responsibilities
Responsibilities:

• Respond to customer inquiries via phone, email, and in-person interactions.
• Resolve customer concerns and escalate issues when necessary.
• Maintain accurate records of customer interactions.
• Educate customers on products and services.
• Collaborate with team members to improve processes and satisfaction.

Skills, Knowledge and Expertise

• High school diploma or equivalent.
• Strong verbal and written communication skills.
• Ability to multitask in a fast-paced environment.
• Proficiency in using basic computer systems.

Benefits
Benefits:

• Competitive salary: $18.00 - $28.00 hourly (based on experience).
• Comprehensive health, dental, and vision insurance.
• Paid time off, including vacation, sick leave, and holidays.
• 401(k) retirement plan with company matching.
• Professional development and growth opportunities.